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Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, protect, and share the personal data of users who visit our website (hereinafter referred to as the “Site”). We are committed to respecting your privacy and handling your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) EU 679/16, where applicable.

Data Controller

The data controller is Conti Valerio S.r.l., with registered office at Via Luigi Longo 39/41, 50019 Sesto Fiorentino (FI), Italy.

Contact email: shop@eureka.co.it

Data Collected

When you browse our website, we may collect the following types of data:

Identification Data

Name, surname, and email address (if voluntarily provided through a contact form or when creating an account).

Username and password (in case of registration).

Browsing Data

IP address, browser type, operating system, visited pages, time spent on pages, and other anonymous information collected through technical, analytical, and profiling cookies (where applicable).

Data Voluntarily Provided

Information entered into contact, registration, or purchase forms (e.g., quotation requests, messages, preferences, notes).

Online Purchase Data

When you place an order or register on our website, we collect and process the following:

  • Personal and contact details: name, surname, email address, phone number, billing and shipping addresses.
  • Order details: products purchased, quantities, prices, discount codes, order notes, and purchase date.
  • Payment data: chosen payment method (e.g., credit card, PayPal, bank transfer). Card details are not stored in our systems but are securely processed by the respective payment service providers.
  • Account data (if created): order history, saved addresses, and account settings.
  • Technical data: IP address, user agent, device ID, and necessary technical cookies to ensure proper cart and checkout functionality.

Purpose of Processing

Your personal data will be processed for the following purposes:

  • Providing access to the Site’s services and content.
  • Responding to contact or support requests.
  • Ensuring site security and preventing illegal or fraudulent activity.
  • Analyzing traffic and optimizing your browsing experience through analytical tools (e.g., Google Analytics).

Methods of Processing

Data processing is carried out using electronic and manual tools, in compliance with security measures established by law to protect data from unauthorized access, loss, or destruction.

Data Sharing

Personal data collected will not be sold or shared with third parties, except in the following cases:

  • To comply with legal obligations or orders from authorities.
  • With external service providers (e.g., hosting providers, CRM tools) necessary for managing the Site, who will act as data processors.

Cookies and Tracking Technologies

The Site uses cookies to improve your browsing experience. Cookies may be technical, analytical, or profiling.

For more details, please refer to our Cookie Policy.

User Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.
  • Rectification: You may request the correction of inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): You may request the deletion of your personal data.
  • Restriction of Processing: You may request that processing of your data be restricted.
  • Portability: You may receive your data in a structured, commonly used, and machine-readable format.
  • Objection: You may object to data processing for certain purposes.

You can exercise these rights by contacting us at shop@eureka.co.it.

Data Retention Period

Personal data will be retained only for the time necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our processes or to comply with new regulations. We encourage you to periodically review this page for updates.

Last Updated: 27/10/2025

Contact

For any questions regarding this Privacy Policy or the processing of your personal data:

Address: Via Luigi Longo 39/41, 50019 Sesto Fiorentino (FI), Italy

Email: shop@eureka.co.it

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